ü Submit a Request for COVID-19 or non-COVID-19 Penalty Cancellation
by June 30, 2020 ü Pay the base Tax/Penalties Between Now & June 30, 2020 (no add’l fees charged) ü Apply for the 5-Year Payment Plan (18 percent annual interest) after July 1, 2020
We understand and share your concerns about the impacts of COVID-19 on each of you during these unprecedented times. We have several options to assist you if you were not able to pay your property taxes by April 10. Please note that all parcels unpaid now have a 10 percent penalty and a $23 fee added.
·If you have been directly impacted by COVID-19 and did not pay your property taxes by April 10, you will have your penalties cancelled. These taxpayers will need to complete the COVID-19 penalty cancellation form. We require that the COVID-19 Penalty Cancellation requests
be submitted by June 30. Although we were not able to change the payment deadline, we are extending the time for you to submit and pay the base property taxes until June 30, but we encourage paying as soon as you are able. To submit a COVID-19 penalty cancellation request, you must:
a.Complete the request form describing in detail how you were impacted by COVID-19 and unable to make a timely payment of property taxes by April 10.
b.Include available documentation to support your request and date and sign the form.
c.Include a check for the second installment of taxes (without penalties and fees).
d.Mail the form, the available documentation and your check to the address on the form or if you have paid the taxes online, just email us the form and available documentation to email@example.com.
e.All submissions will be reviewed and approved on a case-by-case basis.
Examples of direct impacts due to COVID-19 include: illness, hospitalization, quarantine, loss of employment or business closures. Examples of documentation include hospitalization documents, doctor’s notes, employment notifications such as business closure, layoff notice, rent receipt postponement notices/waivers, CA EDD Unemployment Insurance claim letter, etc. As these requests will be reviewed on a case-by-case basis, we encourage you to apply and provide your specific circumstances to be considered. See COVID-19 FAQs at ttc.ocgov.com/proptax/infofaq/penalties.
·If you were not directly impacted by COVID-19, but were unable to deliver payment by April 10, we still may be able to help. We encourage you to review the limited exceptions where cancellation of penalties may be granted and if you believe that you qualify, complete the penalty cancellation form. Some examples include payment of the wrong parcel and hospitalization on April 10. See examples at ttc.ocgov.com/proptax/infofaq/penalties and information on the cancellation form.
·If you are not able to request either penalty cancellation above, then we encourage you to pay the full amount owed by June 30 (no additional fees and interest through June 30, 2020). You can pay online by eCheck (no cost), online by credit/debit card (2.29 percent service fee applies), mail in your payment or drop off your payment in our depository payment box located on Ross Street (601 N. Ross St.) with close adjacent metered parking.
·If you are unable to pay by July 1, 2020, the law requires that interest at 1.5 percent monthly (18 percent annually) be charged on all unpaid accounts. We encourage you to apply for our 5-Year Payment Plan and mail the application to us after July 1, 2020. This program requires a 20 percent deposit of the property taxes outstanding plus a set-up fee of $25, then annual payments of 20 percent of the total due by April 10 of each year. Interest is charged at 1.5 percent monthly (18 percent annually). There is no prepayment penalty. Taxpayers can make payments online or by mailing in a check anytime to reduce the outstanding balance, which provides some payment flexibility. We will mail taxpayers a reminder to pay each April 10, and the plan requires that all future property taxes on the parcel to be paid as required.
Note: You can also drop it off at the Treasurer-Tax Collector’s payment depository box at 601 N. Ross St., which has close adjacent metered parking.
Finally, in this time of uncertainty, we encourage you to check out ourFinancial Literacy page that includes links to the Paycheck Protection Program and information on unemployment insurance assistance.
The primary mission of the Treasurer- Tax Collector is to invest public funds in a manner which provides maximum security of principal and preservation of capital. The secondary emphasis is providing adequate liquidity so participants may meet their operating cash flow needs. Finally, we work to achieve a market rate of return while conforming to all applicable laws, statutes and resolutions governing the investment of public funds.
In addition, our office collects and distributes property taxes for over 200 local agencies in Orange County. We provide billing and collection services for multiple county agencies and our technology and streamlined processes minimize agency costs while maximizing agency revenue.
Our focus is on providing excellent customer service to both local agencies and taxpayers. We offer a variety of customer service options to best suit your agency or personal needs, including online payment options, forms and answers to common questions. Please take a look around the website. We welcome your comments or suggestions on how we can better service you. Thank you for visiting and come back soon.
Making Orange County a safe, healthy, and fulfilling place to live, work, and play, today and for generations to come, by providing outstanding, cost-effective regional public services.
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