The transition from our former Benefits Center (Secova) to our new Benefits Service Center through Alight has been a major implementation project. If you have questions or concerns and you're not sure where to turn, the following resources and helpful hints have been developed to assist you.
The new Benefits Service Center will provide you the ability to customize your call experience so it works best for you.
Benefits Service Center toll free number 1-833-476-2347
During normal hours (between 8 a.m. and 6 p.m. Pacific time, Monday through Friday) you can speak directly with representatives who know your County of Orange benefits.
If you call and there's a wait, just select virtual hold, and you'll get an automatic call back once you're at the head of the line, or you can schedule a call-back when it's convenient for you.
Making Orange County a safe, healthy, and fulfilling place to live, work, and play, today and for generations to come, by providing outstanding, cost-effective regional public services.
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