If you see or experience potential misconduct, or if you need guidance on a compliance related issue, you are encouraged to first communicate the issue to your supervisor or manager. You may also contact another supervisor or manager within your chain-of-command, HCA Human Resources, or the Office of Compliance.
Examples of compliance concerns include:
Billing regulations
Conflict of interest policies
Copyright and software privacy laws
Government contract requirements
Internal accounting controls
Patient rights or patient care policies
Policies prohibiting disclosure of confidential information
You can also call regarding a legal or ethical concern even if you're not sure there is a problem but encounter a situation that "does not feel right." The following are methods available to you for reporting an issue.
Please note: The Office of Compliance does NOT have regulatory or enforcement authority over COVID-19 issues. Enforcement of the Governors orders as related to COVID-19 needs to be done by law enforcement or through agencies with regulatory authority over the business/entity reported.
Should you have any matters to report regarding the regulation of restaurants, bars, supermarkets, hotels, pools, and body art studios, please contact Environmental Health Services at (714) 433-6000 or email at ehealth@ochca.com.
If this is an Office of Compliance issue, you may contact us via the methods listed below:
Office of Compliance 405 West 5th Street, Ste. 212 Santa Ana, CA 92701
* IMPORTANT NOTE: The toll-free telephone hotline and online reporting services are confidential and can be used anonymously. They are operated 24 hours a day, seven days a week by an outside company, specializing in healthcare related compliance issues. An impartial associate will take down, or review, the information you have provided and will assign your issue a private code that will allow you to follow-up to verify the status of your claim to ensure we have addressed your concerns. All calls and online claims are referred to the Office of Compliance for processing.
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The policies that apply to the County of Orange Official Web Portal may not be the same as the terms of use for other web sites. The County of Orange cannot attest to the accuracy of the information provided by the linked websites. Any link to an external website is not intended as an endorsement of that external website, any product or service offered or referenced to or any views that might be expressed or referenced therein.
