Communicate with Us

We make it easy for you to communicate with us! CSS knows how important good communication will be throughout the life of your case, so we offer a wide array of communication tools. Pick the one that works for you - keep in touch and communicate with us often.

Communication Tools

Call Us 

Our automated service is ready when you are, 24-hours, 7 days a week! Call (866) 901-3212 and have your case number available. You may call to speak to a child support professional Monday - Friday between 7:00 a.m. and 4:30 p.m. Many services are available from this contact number - just follow the prompts and Customer Connect will take you where you want to go. 

Contact Us

Easy, fast and convenient access to contact information, office location, communicating through email, fax, mailing address, and more.

Email Us

Send us updates, ask questions, and let us know about new developments in your life that may affect your case.

Schedule an Appointment

Call (866) 901-3212.  Follow the prompts to reach a representative and make an appointment to come into our office.  Appointments are available Monday -Friday and designated Saturdays each month.

Saturday Hours

Our office is open on designated Saturdays each month from 8:00 a.m. - 1:00 p.m.  For a list of open Saturdays, click here.

Self-Help Computer Workstations

The customer computer kiosk center located in our customer service lobby offers all the online services that are available on our website. For a list of available services see the “Online Services” section below.

Online Services

Make a payment or manage your electronic payments online. Submit a change of address or request a review for modificationEstimate child support payment amounts or estimate past due (arrears) payoff date.