County Service Center Closed Indefinitely to In-Person Payments
(On-Site Drop Box Available On Ross Street)
We understand and share your concerns about the impacts of COVID-19 on each of you during these unprecedented times.
Many taxpayers have asked if we can extend the April 10 deadline. State law governs when property taxes are due and payable. Property taxes fund critical local government services, including those needed during this emergency, and we encourage taxpayers to pay by April 10, if they can.
We suggest that you “Stay Home, Stay Safe and Pay Online” by April 10 using our no cost eCheck (bank account) payment option. We provide same day credit and a receipt (printed, emailed) available 24/7 on our online website at ocgov.com/octaxbill (which is secure once you get to the third party payment page).
Other payment options include online payments by credit/debit card (2.29 percent service fee), IVR payment by credit/debit cards (2.29 percent service fee), mailed payments or deliver payment in person to our onsite payment drop box at 601 N. Ross Street (checks, cashier’s checks, money orders, no cash). Mailed payments must have a U.S. Postal Service postmark by April 10 to avoid late fees.
After April 10, if you are a homeowner, small business or other property owner with significant demonstrated economic hardship due to COVID-19 or believe that you qualify for one of the other limited exceptions and can’t pay by April 10, then as soon as you are able to pay, you should request a Penalty Cancellation. All requests will be reviewed on a case-by-case basis. You will need to complete and sign the form, include a check for the base property tax amount due (without penalties or costs), provide third party documentation justifying the request and mail these items to the address on the form.
We encourage you to sign up for the property tax information subscriber list that will provide you with the latest information on property taxes, including payment reminders, at ocgov.com/octaxreminder. Taxpayers can view and print a duplicate copy of the past 10 years of property tax bills by inputting the parcel number or address. We also have a TOP 5 DOS and DON’TS with helpful information on property tax payments, including How to Avoid Penalties. And we encourage you to check out our Financial Literacy page that includes links to the Paycheck Protection Program and information on unemployment insurance assistance.
The primary mission of the Treasurer- Tax Collector is to invest public funds in a manner which provides maximum security of principal and preservation of capital. The secondary emphasis is providing adequate liquidity so participants may meet their operating cash flow needs. Finally, we work to achieve a market rate of return while conforming to all applicable laws, statutes and resolutions governing the investment of public funds.
In addition, our office collects and distributes property taxes for over 200 local agencies in Orange County. We provide billing and collection services for multiple county agencies and our technology and streamlined processes minimize agency costs while maximizing agency revenue.
Our focus is on providing excellent customer service to both local agencies and taxpayers. We offer a variety of customer service options to best suit your agency or personal needs, including online payment options, forms and answers to common questions. Please take a look around the website. We welcome your comments or suggestions on how we can better service you. Thank you for visiting and come back soon.
Making Orange County a safe, healthy, and fulfilling place to live, work, and play, today and for generations to come, by providing outstanding, cost-effective regional public services.
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