Records & Information Services

Mission Statement

We are committed to maintaining the integrity and security of critical information systems and providing complete, accurate, and timely information and services regarding criminal records, crime statistics, fingerprints, and other departmental records, while respecting the rights of all persons.

Our aim is to fulfill this mission by displaying a strong sense of integrity, professionalism and perseverance, so we can provide quality service to all members of the public, our department personnel, and other law enforcement and criminal justice agencies.

We are totally dedicated to this mission, to those we serve, and we accept responsibility for attaining our goals of achieving excellence within our profession and developing a forward-focused workforce to help us meet future challenges.

The Records and Information Services Bureau consists of nine separate details, employing over seventy professional staff in a variety of support and technical functions. Their duties include, but are not limited to: responding to all California Public Records Act (CPRA) requests, processing subpoenas duces tecum (criminal and civil), summonses, record sealings, clearance letters, and local criminal record reviews. They also maintain local summary criminal history information in the Local Arrest Record Systems (LARS), ensuring the information is complete and accurate and maintain centralized record keeping, records management, and imaging systems. They conduct record searches for authorized law enforcement and criminal justice agencies, provide applicant fingerprinting, release crime reports to authorized individuals and agencies, conduct crime and intelligence analysis and fulfill our Department’s mandated Uniform Crime Reporting (UCR) to the Department of Justice each month. They are responsible for maintaining a central file in the Automated Warrant Service System (AWSS) on all original warrants issued in Orange County. They also make updates into the Wanted Persons System, Stolen Vehicle System, Missing Persons System and Protection Orders System via the California Law Enforcement Telecommunication Systems (CLETS) and run inquiries, 24/7, for officers in the field.

This bureau is also responsible for overseeing all department-wide Criminal Offender Record Information (CORI) and National Criminal Information Center/Central Juvenile Index System (NCIC/CJIS) audits, conducted by the F.B.I. and the D.O.J.

These Nine Units Consist of the Following:

California Public Records Act (CPRA) Unit

This unit is responsible for processing all CPRA requests, received from members of the public and media. Their job is to act as the department's clearinghouse; once they take receipt of a CPRA request, they forward it to the appropriate division commander/director for responsive records. It is the responsibility of that division to collect and forward to Support Services any and all responsive records so they can respond to the requester. Guidelines for Making a California Public Records Act (CPRA) Request.

Subpoenas and Administrative Services Unit

This unit performs a number of complex jobs that require precise attention to detail and analytical thinking. Some of these duties include:

You may contact this unit at: (714) 834-6465, Monday-Friday, 8:00 a.m. - 5:00 p.m.

Records Unit

This unit maintains local criminal summary history information and provides information to authorized criminal justice agencies. A central file is also maintained for crime reports and mug photos. Personnel also process requests for copies of local arrest records, booking photos, booking prints and crime reports to authorized agencies.

You may contact this unit at: (714) 834-6454.

Crime and Intelligence Analysis (CIA) Unit

The CIA unit primarily assists OCSD personnel by performing crime analysis, to help solve crimes and develop effective strategies and tactics to prevent future crimes. They also assist with intelligence work, creating association charts and time lines, and create/distribute BOLO fliers.

Public Counter

The staff assigned to the public counter process sex, narcotic and arson registrants, court ordered bookings, accepts applications to examine Local Arrest Records, Requests for Clearance Letters, and provide fingerprinting for all County of Orange applicants, via ink and live scan.

In addition this unit accepts requests for copies of Traffic Collision reports, download Request for Copy of Police Report Release of Case Information, Report Request Guidelines.

You may contact this unit at: (714) 834-6460. Monday- Friday, 8:00 a.m. - 5:00 p.m.

Teletype

The staff members in Teletype are the only certified, full-access operators in the department. They are responsible for all department telecommunications updates/entries into (CLETS)California Law Enforcement Telecommunications System,/(CJIS) Criminal Justice Information System, (NLETS) National Law Enforcement Telecommunications System and (NCIC) National Crime Information Center.

Statistical Unit

The primary purpose of the Orange County Sheriff's Department Statistical Unit is to complete the department's requirement for Uniform Crime Reporting (UCR) as noted Penal Code section 13020(b). By the 10th working day of each month, the Stats unit prepares up to 10 reports on Part I crimes for each of our contract cities and our unincorporated area (130 reports monthly). These reports are then submitted the Department of Justice.

Quality Assurance Unit

This unit's primary responsibility is maintaining local summary criminal history information in the automated arrest system, ensuring the information is complete and accurate. In addition, this unit provides electronic imaging and verification of department crime reports, arrest bookings, sex, arson and narcotic registration forms and court order bookings.

The Records unit and our Aliso Viejo substation submit their registrant paperwork to the Quality Assurance Unit. The data is then verified and recorded in the Local Arrest Record System (LARS). It is then entered into to the Department of Justice's Violent Crime Information Network (VCIN), via CLETS. The Quality Assurance unit also verifies all data captured in VCIN; this information is vital to investigators when tracking possible sex offenders.

Central Warrant Repository

The Central Warrant Repository (CWR) is a 24-7 operation, responsible for maintaining a central file in the Automated Warrant Service System (AWSS) on all original warrants issued in Orange County. CWR currently houses approximately 125,000 outstanding warrants that are issued out of the following courts in Orange County: Central, West and North Justice Centers, Harbor Laguna Niguel, Laguna Hills, Newport Beach Facility, Lamoreaux and Juvenile Court.

CWR provides support to all the local law enforcement agencies, the Orange County jail facilities and the courts. CWR also acts as a liaison to the out-of-county and out-of-state law enforcement agencies by placing warrant holds on defendants apprehended by their agency.

You may contact this unit at: (714) 834-6472.