Contact Us

Location and Hours

Location and Hours:

1055 N Main Street
Santa Ana, CA 92701

Click here for directions

Our Customer Service Lobbies are temporarily
closed until further notice.

Child Support professionals are available over the phone and by email.

Click here for up-to-date information regarding Coronavirus (COVID-19).

By Mail

By Mail:

Department of Child Support Services
P.O. Box 22099
Santa Ana, CA 92702

By Phone

By Phone:

New Call Center hours as of 9/13/19.
Customer service representatives are available during normal business hours.
Monday - Friday (except holidays) 7 am - 5 pm
The automated system is available 7 days a week, 24 hours a day.

(866) 901-3212
Tele-Typewriter: (866) 399-4096
Outside US: (408) 273-0073
Fax: (714) 347-4811

By Email

By Email:

childsupport@css.ocgov.com
Existing customers, click here to access Customer Connect.

Paternity Opportunity Program Coordinator:
(714) 347-8118
CSS-POP@css.ocgov.com
Ombudsman

Ombudsman:
(714) 347-4818

Ombudsman team helps resolve issues, answer questions, and explain your rights and responsibilities. We assist parents through the Complaint Resolution process and State Hearings.

Media Relations:
Keith McHorney


OC CSS’ Public Information Officer is responsible for communications with the media.

By PhoneBy Phone: (714) 347-6961

By FAXBy Fax: (714) 347-4825

By EmailBy Email: KMcHorney@css.ocgov.com